Privacy Policy

What This Policy Covers

HVAC Coeur d Alene runs this website so homeowners in Coeur d'Alene, Idaho, and the surrounding area can learn about our heating and cooling services. The site is informational. It has no accounts, no online payments and no forms. The only way to reach us is by phone at (208) 980-2770.

This page explains, in plain terms, what information comes to us through the site and through your calls, and how we treat it.

Information Collected Automatically

Like most websites, ours runs on a server that keeps ordinary logs. These can include your IP address, browser type, the pages you viewed and the time of your visit. We use this to keep the site working, spot technical problems and understand which pages are useful.

Cookies and Basic Analytics

The site may use basic analytics cookies that count visits and show general patterns, such as which service pages people read most. They do not tell us who you are by name.

You can block or clear cookies in your browser settings. The site will still work if you do.

What You Share When You Call

When you phone us, you decide what to tell us. That usually means your name, a callback number, the address where the work is needed and a description of the problem with your furnace, air conditioner or heat pump. We use these details to answer your questions, give you a quote, schedule a visit and follow up on the work.

How We Use and Share Information

We use what we collect to run our business and look after your home's system. We do not sell your personal information. We may share details only when it is needed to do the job you asked for, such as ordering a part, or when the law requires it.

Outside Services

Our hosting and analytics providers handle site data on our behalf under their own policies. If a page mentions another organization, such as a utility offering rebates, their website follows its own privacy practices, not ours.

Questions and Changes

If you have a question about this policy or want to ask what information we hold from a past call, phone us at (208) 980-2770 and we will talk it through with you.

We may update this page as the site or our practices change. The current version is always the one posted here.